Kokua Line: Does Kaiser data breach affect Hawaii patients?
Information about current and former members throughout Kaiser Permanente’s multistate health care system was exposed to third-party vendors via online trackers. Read more
Kokua Line
Kokua Line answers the Hawaii community’s most asked questions. Got a question? Find out how you can submit it to be featured.
Kokua Line: Should I return Venmo payment from stranger?
Venmo is meant to be used among friends settling up group bills, for example, so any payment from a stranger who then wants the money back raises red flags. Read more
Kokua Line: Can I ignore letter from Census Bureau?
Question: I received a letter claiming to be from the U.S. Census Bureau notifying me that my participation in an “important survey … is essential.” Read more
Kokua Line: How do I qualify for Medicare’s Extra Help program?
Question: I’m an applicant for Medicare’s Extra Help program and they want details about my checking and/or savings account and any stocks, bonds, mutual funds, IRAs, etc. This surprised me. Don’t they need just my Social Security income to qualify me? Read more
Kokua Line: Is there an age when I can no longer renew my driver’s license?
Question: I am 88 years of age. Is there an age when I can no longer be issued a Hawaii driver’s license if all other requirements are met? Read more
Kokua Line: Where can I find out about Summer Fun?
Question: I saw they are hiring for Summer Fun. When does this program start and when can we sign up our kids? Read more
Kokua Line: Why did I get check for catheters?
This catheter scam is so pervasive that the U.S. Department of Health and Human Services Office of Inspector General issued a consumer alert about it last month. Read more
Kokua Line: What happened to HPD’s false-alarm tracking service?
Question: What happened to the Honolulu Police Department’s false-alarm tracking service? I did not get a bill in the mail for my burglar alarm permit renewal charge. Read more
Kokua Line: Where do I get form for disability parking permit?
Question: Where can I get a paper application form PA-3 to renew my blue handicap placard? I don’t have a printer at home. Once I get the form, how early can I mail it in? Read more
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Kokua Line: Is Waikiki Natatorium next?
Question: Now that the city is finally taking action on the Stairway to Heaven, is the Natatorium next? Read more
Kokua Line: Where will drug take-back be held?
Question: Please print the locations for the drug take-back. Both myself and my son have chronic illnesses that our doctors are trying new medications to control, so we have a few unused prescriptions and I don’t like having this other stuff around for a variety of reasons. Read more
Kokua Line: Why can’t student fix FAFSA online?
Question: My grandson needs financial aid for college and he goes online each year to submit a form and never had trouble until now Read more
Kokua Line: Where can I report doctor’s apparent Medicare Advantage fraud?
Question: For the second time, a local doctor’s office is using deceptive billing practices with my mom, who has Medicare Advantage health insurance. It’s infuriating. Where can I report this deeply unethical and possibly illegal behavior? Read more
Kokua Line: Does state have upkeep plan for Makapu‘u Point Lighthouse Trail?
Question: Does the state have plans to maintain the asphalt on the Makapu‘u Point Lighthouse Trail that cost us taxpayers a lot of money to repair? Read more
Kokua Line: Is Kalima class-action check taxable?
Question: My mom received a settlement check from the Kalima v. State of Hawai‘i class action lawsuit. She has not received any other document, including a 1099, that indicates any state or federal taxes she might have to pay. Does that mean she doesn’t have to report the money? Read more
Kokua Line: Will Ward Avenue contraflow return?
Question: Since March, there have been no contraflow lanes on Ward Avenue (right three lanes to Beretania Street) during morning peak traffic. The contraflow lanes did help ease the morning traffic on Ward, allowing a lane to stop at the light to turn left on Kinau Street and having two lanes have a clear access to Beretania. Will the contraflow lanes return? If yes, when? Read more
Kokua Line: Why halt camping for honu, but not military training?
Question: I understand the need to protect the honu nests at Bellows, but it doesn’t make sense that the general public is more threatening than the military. Read more
Kokua Line: When was jury-duty pay last increased?
Question: If jury duty paid more (808ne.ws/327Kline) maybe so many people wouldn’t try so hard to get out of it. My boss didn’t pay me when I missed work for jury duty and the court pay wasn’t close to the work pay I lost. Read more
Kokua Line: Why was Mililani Mauka tap water murky?
Mililani Mauka’s public water supply is fine, in quantity and quality, a Board of Water Supply spokesperson says. Read more
Kokua Line: Can I walk into DMV on a Saturday?
Question: When the DMV is open on a Saturday, must I have an appointment or can I walk in? I am the caregiver for both my parents and it’s very difficult to make an appointment for anything because I never know what family emergency will arise. But I do need to renew my driver’s license. Read more
Kokua Line: Must notice of transfer be signed at DMV?
Question: Does the signature on title of ownership transfer for vehicles have to be signed in front of a DMV employee? When selling or turning over the vehicle, must the signature of ownership be signed in person or can the person sign it due to not being able to go to DMV in person due to being incapacitated? Read more
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