Kokua Line: Why does noisy campus work start so early?

• By Christine Donnelly
• July 28, 2024

Question: Recently the contractor on the parking lot repaving at Enchanted Lake Elementary School has been starting work at 6 a.m., waking me from my restful sleep. Read more

Kokua Line: Is it too early for flu shot?

• By Christine Donnelly
• July 26, 2024

Question: Is it too early to get a flu shot? I know there’s been a lot of attention on summer COVID-19, but I’m more concerned about the flu because of a friend’s bad experience, and also because I am current on my COVID-19 boosters. Read more

Kokua Line: Is Medicare survey for real?

• By Christine Donnelly
• July 25, 2024

Question: Does the U.S. Centers for Medicare and Medicaid Services do big surveys? I don’t mean after a particular treatment; I’ve gotten those letters before. I mean with an interview? They are asking me to do a survey and I want to find out if it’s legitimate. I know that my health data was hacked last year so it’s hard to tell. Read more

Kokua Line: Can business van without placard park in disability space?

• By Christine Donnelly
• July 24, 2024

Question: Auwe to the driver of a plumbing business van who honked at me as I pulled into a parking lot for restaurants and businesses on South King Street. You were sitting parked alongside the street meter and not near the parking lot entrance with no blinkers showing any indication that you were going into the parking lot. Read more

Kokua Line: Will my ballot be forwarded after move?

• By Christine Donnelly
• July 23, 2024

Question: My wife and I recently downsized from our single-­family home to a high-rise apartment. We filed a forwarding notice with the U.S. Postal Service and have been receiving our important mail, although in general we don’t get too much mail anymore. Will we receive our ballots this way as well? Read more

Kokua Line: Is there a deadline for exiting Shift and Save?

• By Christine Donnelly
• July 21, 2024

Question: Regarding Hawaiian Electric’s time-of-use rate plan called Shift and Save: I thought we could opt out at any time, but now I am hearing it has to be before the August bill. Read more

Kokua Line: Are white gloves required for police directing traffic in power outages?

• By Christine Donnelly
• July 18, 2024

Question: Regarding recent power outages in Downtown and Chinatown, I wasn’t happy that the police I saw weren’t wearing their white gloves when they were directing traffic on the busy intersections where traffic lights were not working due to the power outage. Read more

Kokua Line: Will gun amnesty event accept ammunition?

• By Christine Donnelly
• July 17, 2024

Question: Regarding the upcoming gun amnesty/ buyback on Aug. 24, are they also accepting unwanted ammunition, including ammunition that is made for the firearms being turned in? Read more

Kokua Line: What will Change Healthcare do for patients after breach?

• By Christine Donnelly
• July 16, 2024

Question: In March there was news about a health care data breach that affected millions in the U.S. I’m sure I was affected because I couldn’t fill a prescription; the drugstore said it was because of the hack. However, I never got a notification letter, as I have in other cases. Will I ever be told what health information of mine was accessed? Read more

Kokua Line: Is Social Security changing online access?

• By Christine Donnelly
• July 14, 2024

Question: I got an email supposedly from the Social Security Administration saying “soon you will no longer be able to sign in to your online Social Security account using your Social Security username and password.” Read more

Kokua Line: Did the city terminate towing contract?

• By Christine Donnelly
• July 12, 2024

Question: Did the city terminate its contract with All Island Wreckers as threatened? I believe the deadline was Thursday. When will refunds be issued? Read more

Kokua Line: When is next gun buyback?

• By Christine Donnelly
• July 11, 2024

Question: I heard they are having another gun amnesty. Will they have a better traffic plan because last time traffic was so bad I never made it. I still have the guns I wanted to drop off last time. Read more

Kokua Line: What can we do about tickets on moped we sold?

• By Christine Donnelly
• July 10, 2024

Question: We sold our moped to another party, and a few months later we received parking tickets for the moped, which has turned into a couple thousand dollars. How do we address this when it is not us? Read more

Kokua Line: Are Dillingham Fountain repairs designed to last?

• By Christine Donnelly
• July 9, 2024

Question: Do you have any details on the work being done on the Dillingham Fountain, specifically whether the repairs are intended to be long-lasting? Read more

Kokua Line: Does survey about drug use pay $30?

• By Christine Donnelly
• July 7, 2024

Question: I am very suspicious about a letter that I received supposedly about a survey done for a U.S. agency. Read more

Kokua Line: Where’s checklist for planned power outage?

• By Christine Donnelly
• July 4, 2024

Question: During a (Puiblic Safety Power Shutoff) event, if we do lose power, should we shut off power at our electrical breaker box to avoid a surge when power is restored? I do have the HECO app on my phone that should notify me when power is restored. Read more

Kokua Line: Will $900 towing fees be refunded?

• By Christine Donnelly
• July 3, 2024

Question: In 2023 the Office of Consumer Protection was looking into alleged overcharges by a vehicle-towing company that has/had a contract with the city. Did anything ever come of that? Read more

Kokua Line: How long does road test take?

• By Christine Donnelly
• July 2, 2024

Question: How long does the road test take? I’m hoping to schedule this for my lunch hour. Read more