Kokua Line: Why does DMV take old license before mailing new one?
Question: When renewing a Hawaii driver’s license, why can’t we keep our old license while we’re waiting for the new plastic license in the mail, which takes weeks? Read more
Kokua Line
Kokua Line answers the Hawaii community’s most asked questions. Got a question? Find out how you can submit it to be featured.
Kokua Line: Is UH warning foreign students about returning to U.S.?
Question: My son goes to USC, and he said foreign students who plan to go home for winter break are being told to be back on campus before President- elect Donald Trump takes office. Is UH telling its foreign students anything like this? Read more
Kokua Line: Why isn’t cellphone OK for online test to drive?
Question: To get a driver learner’s permit, you can take the written test online. But you can’t do it on a cell phone. Why? We do everything on our phones. The IRS even lets you file your taxes on your phone. Read more
Kokua Line: Why can homeless people dominate park’s pavilion?
Question: Is the pavilion at Old Stadium Park made available on a first-come, first-served basis? Is that why homeless people and their unleashed, constantly barking dogs are able to stay there throughout the day and night, day to day? Read more
Kokua Line: What’s the process to report food poisoning?
Question: What is the correct procedure to inform a restaurant about an apparent case of food poisoning? Should I call? Show up in person? I’d like to know whether anyone else had a problem. How do I report it? Read more
Kokua Line: How can I cash ruined savings bond?
Fewer and fewer banks cash out savings bonds, even for their own customers. Read more
Kokua Line: How do I get refund from Harris Jewelry?
Question: Did Harris Jewelry ever have stores in Hawaii? Read more
Kokua Line: Will Re-use Hawai‘i and HNL Tool Library reopen?
Question: Will the HNL Tool Library ever reopen? It closed when Re-use Hawai‘i closed in August. Read more
Kokua Line: Where are the Christmas parades?
Question: What is the schedule for Honolulu City Lights? We have guests coming in who might enjoy it. Also, where can we find information about other Christmas parades? Read more
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Kokua Line: Is Postal Service Christmas mailer correct?
Question: Are the Christmas ship-by dates in the Postal Service mailer correct? I thought Hawaii was earlier. Read more
Kokua Line: Does Social Security office require appointment?
The Social Security Administration will soon require most customers to schedule an appointment for in-person service. Read more
Kokua Line: When is town hall on higher sewer fees?
Question: At least before the Board of Water Supply raised water rates, they had a bunch of community meetings where people could vent their concerns. This plan for the big sewer fee increase from the city came out of nowhere as far as I am concerned. Read more
Kokua Line readers give thanks for helpful community
Throughout the year, readers remind us that even the smallest kindness resonate. Read more
Kokua Line: Why couldn’t Canadian friends go to Bellows?
Detailed instructions on seeking entry to Bellows for friends from Canada or other countries are posted online. Read more
Kokua Line: Does TSA still enforce rule against liquids?
A reminder for all air passengers: When packing, start with an empty bag. Many a prohibited item has been found in the bag of a traveler who swore they didn’t know it was there. Read more
Kokua Line: Will recycling event have document shredding?
There is a community recycling event coming up in Kahuku that will accept a variety of items, including two boxes of documents to shred per vehicle. Read more
Kokua Line: What registration fees come due on exempt vehicle?
Question: If I buy a car from an active- duty military member who is exempt from Hawaii vehicle weight taxes, will I have to pay those registration fees when I transfer the title? I’m not in the military. Read more
Kokua Line: How do I appeal back taxes on unregistered car?
Question: Recently it was printed that if you buy a car from someone who didn’t keep the registration up to date the new owner has to pay the back taxes to register the car (https://808ne.ws/3US7xTX). It said appeals are possible. How do I file an appeal? Read more
Kokua Line: Don’t fall for COLA scam that targets retirees
Question: This is my first year on Social Security. Do I have to update any forms to get the COLA? I think this is a scam, but I thought I should check. Read more
Kokua Line: Will monthly or annual HOLO cost rise for adults?
Question: The city said its proposed transit fare hike doesn’t include any increases for HOLO card riders in the adult category, but it also said the monthly pass rate for adults would go up. My adult monthly pass is a HOLO card! Would it go up or not? I only ride TheBus. Read more
Kokua Line: How much will Ala Wai bridge cost?
Question: Regarding the proposed Ala Wai bridge, how much is that going to cost? Also, will you print where and when the public meetings are? Read more
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