ERFURT, Germany » Facing discontent within his German flock, Pope Benedict XVI met with victims of clerical sex abuse as he called for Roman Catholics in the former communist East to rediscover their faith.

The pontiff celebrated Mass with some 30,000 people early Saturday, unhindered by an incident on the edge of the security zone in which a man fired an air gun at a security guard about an hour before the service, Vatican and local officials said.

Benedict’s spokesman, the Rev. Federico Lombardi, said there was “no worry” in the papal entourage over the incident, and the pontiff was not informed about it before the Mass. “It didn’t seem particularly urgent,” he told reporters on the pope’s plane after the Mass. Police said the alleged shooter had been arrested and that there were no injuries.

In his sermon, the pope acknowledged that the collapse of communism in the former East Germany more than 20 years ago has allowed the church to function freely, but questioned whether that change has brought any increase in faith.

“Are not the deep roots of faith and Christian life to be sought in something very different from social freedom?” the pope said. “It was actually amid the hardships of pressure from without that many committed Catholics remained faithful to Christ and to the church.”

Benedict’s four-day state visit comes as Germany’s church has been losing thousands of followers amid revelations that hundreds of children and young people were abused by clergy and church employees.

On Friday night, he took a step to placate some of the anger by meeting for half an hour with two women and three men from parishes across Germany who were among the abused. The Vatican said the pope expressed “deep compassion and regret” at the suffering of those who were abused and assured them the Church is seeking “effective measures to protect children.”

German church leaders acknowledge the scandal has cost them badly needed trust among the roughly 24 million German Catholics.

“I appreciate that he (the pope) is facing the problem, and that he is meeting these people,” said Klaus Militzer, 68, from Erfurt, who was among an expected 30,000 pilgrims streaming into the cobbled square beneath the city’s main cathedral early Saturday.

“He can’t undo it, that’s not possible, but I think it is good that he is asking for forgiveness and sending a signal.”

Benedict has been accused by victims groups and their lawyers of being part of a systematic cover-up by the church hierarchy for pedophile priests in his earlier roles as an archbishop in Germany and later at the helm of the Vatican morals office.

Survivors groups were quick to denounce the pope’s meeting with German victims as an empty gesture. They maintain the church has not done enough to prosecute offending priests and prevent future cases of abuse.

Germany’s Bishops Conference has set up a telephone hotline to counsel victims and help them to take legal steps against offending priests when possible.

Catholic leaders had warned ahead of Benedict’s visit that there was no quick solution, but they hoped the pontiff could help heal wounds left by the scandal.

“I think it’s certainly an important issue, but it’s not the most important thing about a pope’s visit,” Monika Graner, a pilgrim from Wuerzburg, said of the sex abuse scandal.

Following the Mass in Erfurt, the pontiff traveled to the southwestern city of Freiburg, the final stop on this visit.

About 25,000 people who lined the pope’s route cheered and waved as he drove from the airport to visit the downtown cathedral.

Protests have also accompanied Benedict’s German tour, although numbers have been smaller than expected. Some 9,000 people turned out in Berlin to denounce the Vatican views on homosexuality, contraception and other issues.

David Rising in Berlin and Dorothee Thiesing contributed to this report.