Honolulu Star-Advertiser

Sunday, August 25, 2024 80° Today's Paper


Top News

Hawaiian Electric says 12,476 customers still without power

UPDATE: 3:30 p.m.

Hawaiian Electric crews continue to work on restoring storm-related power outages affecting customers on Hawaii island, Oahu and Maui.

As of 3 p.m. there were 12,476 customers without power. Earlier there were 18,150 customers affected.

Hawaii island still has about 10,000 customers without power in North Kohala, Volcano and Punaluu, Maui County has about 700 customers affected in parts of Upcountry Maui, and Oahu has 1,776 customers without power in Punchbowl and Manoa.

Hawaiian Electric said customers in Upcountry Maui should prepare for an extended outage, possibly overnight, as crews work to restore power lines brought down by the storm. On Hawaiii island, power is expected to be restored to North Kohala by 7 p.m. and in the Volcano area by 10:30 p.m. Heavy rains and wind may delay the ability to safely make repairs, the utility said. Crews are unable to access the Punaluu area due to road closures caused by flooding.

Customers who live outside these areas and are without power are asked to call Hawaiian Electric’s Trouble line.

If you see a downed power line, assume it is energized and dangerous. Stay at least 30 feet or more away from all power lines. Warn others to stay away. For emergency assistance call 911. For Hawaiian Electric, call Hawaiian Electric’s trouble line:

>> Oahu: 855-304-1212

>> Hawaii island: 808-969-6666

>> Maui: 808-871-7777

>> Molokai: 877-871-8461

1:30 p.m.

Hundreds of Hawaii Electric employees are working to restore storm-related power outages affecting 18,150 customers on Hawaii island, Oahu and Maui.

As of 11:30 a.m., approximately 14,000 customers mostly in the east and south sides of Hawaii island, approximately 750 customers in portions of Upcountry Maui, one customer in West Maui and approximately 3,400 customers in Punchbowl, Kahala and other areas across Oahu were without power.

An equipment failure at the Iwilei substation on Oahu caused an outage at about 5 a.m. from downtown Honolulu to Chinatown, according to a news release. Workers repaired and restored power to customers after 10 a.m.

Meanwhile, a car that hit a separate high-voltage transformer in a parking garage caused a separate downtown outage at about 3:40 a.m.

“If you see a downed power line, assume it is energized and dangerous. Stay at least 30 feet or more away from all power lines. Warn others to stay away,” according to a news release.

For emergency assistance call 911.

For Hawaiian Electric, call the trouble lines listed below. Customers are urged to keep trying if they hear a busy line due to the high call volume:

• Oahu: 1-855-304-1212

• Hawaii island: 808-969-6666

• Maui: 808-871-7777

• Molokai: 1-877-871-8461

By participating in online discussions you acknowledge that you have agreed to the Terms of Service. An insightful discussion of ideas and viewpoints is encouraged, but comments must be civil and in good taste, with no personal attacks. If your comments are inappropriate, you may be banned from posting. Report comments if you believe they do not follow our guidelines. Having trouble with comments? Learn more here.