North Carolina-based home improvement retailer Lowe’s will be laying off a few employees in the islands as part of a nationwide reduction of 2,400 full-time workers.
A statement from the chain said that Lowe’s has made cuts to its customer support centers, stores, distribution centers and its corporate office. The layoffs represent less than 1 percent of Lowe’s 285,000 employees. Lowe’s also announced its chief financial officer Bob Hull would retire and be succeeded by Marshall Croom, who worked at Lowe’s for two decades.
“We are shifting some roles and responsibilities versus eliminating them, so that the vast majority of associates affected will have the opportunity for new roles at Lowe’s,” Karen Cobb, a spokeswoman for Lowe’s, said in an email. “Unfortunately, the store model will also result in the reduction of approximately one to two assistant store manager positions per store in the U.S.”
Cobb said the cuts will apply to all four Lowe’s stores in Hawaii. The company will provide displaced workers with severance and outplacement resources.
“The changes will better align store staffing with customer demand, shift resources from back-of-the-store activities to customer-facing ones, and enhance our efficiency and productivity,” Lowe’s CEO Robert Niblock told employees in an email.
Local retail analyst Stephany Sofos said the restructuring likely reflects retail downturns in 2015 and 2016.
“All retailers are looking at how they can boost their profits. In America, costs are going up from wages to health care to rents, and the reality is that the consumer is not shopping as much and competition for their business is fierce,” Sofos said. “As a result, everyone is trying to do more with less.”
Cobb said Lowe’s financial position is strong and the fundamentals of the home improvement industry are solid.
“The changes made are all about investing in the future of Lowe’s as we continue to respond to the dramatic shifts that are reshaping the retail landscape,” she said.
Over the next three years, Cobb said Lowe’s expects to spend $3.6 billion in capital improvements, including plans for 15 to 20 new stores per year, and create about 4,000 store-level jobs. Lowe’s has not announced new store locations, she said.