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With NFL deal, Twitter live streams its ambitions

SAN FRANCISCO >> In March, Twitter and Facebook, along with other tech companies, faced off over which of them would get the rights to live-stream NFL games on Thursday nights.

Twitter, in a rare win against larger rivals, emerged victorious with the deal. The NFL saw disadvantages with some of the other bids. Facebook, for example, had set tough terms, under which the social network wanted to sell all the ads that would air during the football games, essentially cutting out the sales relationship between the NFL and marketers, according to two people who asked for anonymity because the discussions were private.

Twitter, in contrast, agreed to pay the NFL about $10 million to stream 10 games and to sell only a portion of the ad inventory exclusively. Twitter, which is based in San Francisco, wanted the Thursday night games because of their popularity; each game drew an average of 13 million viewers last season.

“Having that live programming every night when sports are playing — with no paywall, no logging in and directly from the source — that’s key to us,” said Anthony Noto, chief financial officer for Twitter and formerly for the NFL, who helped forge the streaming deal.

When Twitter streams its first NFL game Sept. 15, it will get to assess whether its vigorous pursuit will pay off — and whether live streaming can viably be a linchpin of its future.

Since April, Twitter has signed a series of live-streaming deals, including with Wimbledon, CBS News, the National Basketball Association, Major League Baseball, the National Hockey League and Pac-12 Networks. Twitter is also in discussions with other organizations, including Major League Soccer and the Professional Golfers Association, for similar agreements, according to people briefed on the talks.

Facebook declined to comment on the NFL talks. In a statement at the time, the NFL commissioner, Roger Goodell, said Twitter “is where live events unfold and is the right partner.” Major League Soccer declined to comment on discussions with Twitter, and the PGA did not respond to requests for comment.

For Twitter, the bet on live streaming is crucial to turning itself into a mainstream internet destination after other efforts have failed. Live streaming could finally broaden Twitter’s appeal, attracting an even wider audience. And perhaps more important, live events would be another way to sell video ads. If streaming football or basketball games on Twitter’s mobile apps and on desktop computers, along with other platforms, draws viewers, the company could sell more video ads, which typically command a premium.

Twitter has directed Noto, a former Goldman Sachs banker with deep ties to the sports media industry, to lead the charge on live streaming and has assigned an engineering team to create its streaming video player. Jack Dorsey, Twitter’s chief executive, considers streaming a critical component of the company’s focus on “live” experiences, along with Periscope, its app that allows smartphone users to live-stream video.

To bolster the effort, Twitter is in talks with Apple to bring the Twitter app to Apple TV, which would potentially let millions of Apple TV users watch the streaming NFL games, according to the two people briefed on the discussions.

Apple and Twitter declined to comment.

Yet even as Twitter increases its live-streaming efforts, so are many of its rivals. Snapchat and Facebook are working on deals with media companies to acquire live-streaming rights to sporting events and entertainment; Instagram is also experimenting with live products. All of the companies are fiercely competing for video advertising dollars, as marketers slowly begin to shift money to online video promotions and away from television ads.

Twitter’s push on live streaming began in late 2014 when Dick Costolo, then the company’s chief executive, called Noto to discuss how to better use content — video, text or photos — to bring people to its service. Over the next 18 months, senior executives at the company debated options. Some batted around the idea of buying Mic, a news website aimed at young audiences, according to a person briefed on the conversations. Others were bullish on video.

Eventually, video won out. Noto said that introducing premium content like sports, politics and entertainment — the types of programming people often pay to see — would entice and retain more Twitter users.

The live-streaming bet is taking on greater importance as referral traffic from a deal made with Google last year — one in which Twitter posts would appear more prominently in Google search results — has not continued to grow over time, according to three people who asked for anonymity because the numbers were confidential. Twitter declined to comment on the traffic.

Even with competition from Snapchat and Facebook, Twitter has a foundation to attract more live-streaming deals. For years, Twitter forged relationships with networks and content owners through a program known as Amplify, in which Twitter worked with TV programmers to distribute short video clips that were preceded by ads sold by both Twitter and the content owners.

Last year, Twitter struck a multiyear deal with the NFL to continue that Amplify relationship. In the new live-streaming deals with MLB and the NHL, all advertising will be sold by Twitter — as opposed to Twitter’s agreement with the NFL. Every deal is different, Noto said.

Twitter is also emphasizing its younger audience as a reason for marketers to advertise on live events. About 72 percent of the social media service’s user base is 18 to 34 years old, according to third-party data and company models, said two people who asked for anonymity because Twitter’s internal metrics were confidential.

© 2016 The New York Times Company

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