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Only 45 percent of travelers are satisfied with food and beverage options at Honolulu Airport, making it the worst-rated in the U.S.
The ratings were compiled from among users of AirportXP, a mobile application developed by New York-based Phoenix Marketing International that allows travelers to rate airport food and beverage service.
Tampa International Airport scored the best at 76 percent, followed by Salt Lake City International’s 75 percent rating and the 72 percent earned by Minneapolis-St. Paul International Airport.
Los Angeles International Airport is the third worst in the country with 53 percent, while the 50 percent satisfaction rating for Ronald Reagan Washington National Airport makes it second worst.
The study’s results are based on 88,326 food and beverage evaluations submitted at 30 large U.S. hub airports from July 1 through Dec. 31.
“Travelers, especially those that are in airports on a regular basis, are very discerning when it comes to the choices they have in food and beverage,” said Scott Ludwigsen, executive vice president of Phoenix Marketing International Travel Research Group. “Our research tells us that airport officials need to be paying careful attention to the variety of food and beverage options, availability of food and beverage concessions post-security and the condition and cleanliness of food areas.“
On the Move
Prospect Mortgage has hired Rick Gutierrez as a loan officer for its Honolulu office. His 15 years of mortgage industry experience includes being senior loan officer for Wells Fargo Home Mortgage, loan consultant for WAMU Home Loans and senior personal banker and branch manager for Bank of America.
Tori Richard has named Jason Morgan licensed product director for its licensed product division. He will oversee planning and implementation of sales, marketing and product development programs, including short- and long-term strategy for the Harley-Davidson product line. Morgan was previously co-founder of apparel design and manufacturing company Stock Mfg. Co. in Chicago and e-commerce company Left of Trend, and part of the DFS Hong Kong global buying team.
