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Time Warner Cable says 320,000 passwords possibly stolen

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Time Warner Cable Inc. said the email addresses and passwords of about 320,000 of its customers nationwide may have been stolen by hackers. (AP Photo/Mark Lennihan, File)

NEW YORK » Time Warner Cable says the email addresses and passwords of about 320,000 of its customers nationwide may have been stolen by hackers.

Time Warner Cable Inc. says it was told by the FBI about the possible compromise and has yet to determine how the information was stolen. But the company says there’s no evidence of a breach of the Time Warner Cable systems that operate customer email accounts.

The New York-based company says it’s likely that the emails and passwords were previously stolen either through malware downloaded during phishing attacks, or indirectly through data breaches of other companies that stored Time Warner Cable customer information.

The New York company is contacting customers who may be affected and asking them to change their email passwords as a precaution. It emphasizes that the account information potentially stolen represents less than 2 percent of the total number of customer email accounts it manages.

20 responses to “Time Warner Cable says 320,000 passwords possibly stolen”

  1. WizardOfMoa says:

    When paying your bills, stick to snail mail, and help support our USPS. By doing so you save yourself from future heartaches and from sophisticated scammers!

    • marcus says:

      Have all your bills paid with automatic withdrawals using your airline miles credit card. Have been doing this for years and have not paid for one airline flight since. Plus, my mail has been stolen 4 or 5 times over the years so no thank you snail mail. The Post office is going the way of the dinosaur unless they re-invent themselves to compete with UPS and FED-EX.

  2. mikethenovice says:

    Everyone avoids using the easy passwords. So my password of, 12345, is really the most secure.

    • pj737 says:

      But then they tell you “password is too easy, please use at least one alpha character, one upper case letter, one lower case letter, one alphanumeric number, one period, one comma, two plus signs and arrange them in a manner that puts the lower case letter before the upper case letter and then followed by another lower case letter, a comma and one minus sign but not necessarily in that order”

    • kekelaward says:

      You should try mine, which is 5 asterisks.

  3. saywhatyouthink says:

    It would be helpful to know if Oceanic Cable customers were part of the 2% of accounts that were stolen.

  4. cholo says:

    cholo will blame the hackers when the wife receives the bill with ppv porn on it

  5. Cellodad says:

    “Have seen” Do not ever attack HIDOE until you can conjugate English verbs please.

  6. mijoeca says:

    I received this e-mail with a link to change my password so I called Oceanic and they said that this was a scam just to obtain my password and don’t click on the link. Why isn’t that mentioned in this article?

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